Last updated: 31 October 2026

Zapwhizz Technologies (“Zapwhizz,” “we,” “us,” “our”) operates zapwhizz.com. This Privacy Policy explains what personal information we collect, how we use and share it, and the choices and rights you have, including rights under the California Consumer Privacy Act as amended by the California Privacy Rights Act (“CCPA”).

Information We Collect

In the last 12 months we have collected the following categories of personal information:

• Identifiers (name, email address, phone number, company name, IP address): collected from you through our forms and from your device; used to respond to inquiries, send quotes, and keep the site secure.
• Commercial information (services of interest, project requirements, budget range, for example from our Website Cost Estimator): collected from you; used to prepare estimates and proposals.
• Internet or network activity (pages viewed, clicks, referring site, browser and device type): collected through cookies and analytics; used to understand and improve our website.
• Approximate geolocation (city or country inferred from IP address): used for analytics and fraud prevention.
• Professional information (job title, company): collected from you; used to respond to business inquiries.
• Marketing preferences: only if you opt in.

We do not knowingly collect sensitive personal information as defined by the CCPA, and we do not use personal information to infer characteristics about you.

How We Use Your Information

• Respond to inquiries and provide quotes or service information
• Communicate about your project, appointments, and support requests
• Operate, secure, and improve our website, tools, and services
• Prevent spam, fraud, and misuse (including through Google reCAPTCHA)
• Send updates or promotional messages only if you explicitly opt in
• Comply with legal obligations and protect our rights

SMS / Mobile Messaging

If you provide your phone number and opt in to receive text messages, Zapwhizz Technologies may send SMS related to your inquiry, project updates, appointment reminders, service notifications, and customer support. Consent is not a condition of purchase. Message frequency varies. Message and data rates may apply.

You can opt out at any time by replying STOP. For help, reply HELP or email info@zapwhizz.com.

We do not sell, rent, or share mobile numbers with third parties for their marketing purposes. We may use service providers to deliver messages on our behalf (for example, messaging platform providers), but only to provide our services.

Cookies and Analytics

We use cookies and similar technologies, including Google Analytics, to understand how our website is used. Except for strictly necessary cookies, these are set only after you consent through our cookie banner. You can change your choice at any time using “Manage Consent” on our website. See our Cookie Policy for details.

How We Share Information

• With service providers who help us operate the website and deliver services (hosting, analytics, spam protection, email, messaging), under contracts that limit how they may use it
• If required by law or to protect rights, safety, and security
• In connection with a business transfer (merger, acquisition), where permitted

We do not sell your personal information, and we do not share it for cross-context behavioral advertising. We do not sell or share the personal information of consumers we know are under 16. If this changes, we will update this policy and provide an opt-out on our Your Privacy Choices page.

Data Retention

• Inquiry and contact form data: up to 3 years after our last interaction, unless you become a client
• Client records: for the length of the engagement plus up to 7 years for tax and legal purposes
• Analytics data: up to 14 months
• Cookie consent records: 12 months

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Your California Privacy Rights

If you are a California resident, you have the right to:

• Know what personal information we have collected about you, its sources, the purposes we use it for, and the categories of third parties we disclose it to
• Access a copy of your personal information
• Delete personal information we collected from you, subject to legal exceptions
• Correct inaccurate personal information
• Opt out of the sale or sharing of your personal information (we currently do neither)
• Limit the use of sensitive personal information (we do not use sensitive personal information for purposes that require this option)
• Non-discrimination: we will not deny services, charge different prices, or provide a different level of service because you used these rights

We honor Global Privacy Control (GPC) browser signals as a valid opt-out request.

How to Submit a Request

• Online: our Privacy Request Form
• Email: info@zapwhizz.com (subject line: “Privacy Request”)
• Phone: +91 81464 92803

We will confirm receipt within 10 business days and respond within 45 days. If we need more time, we may extend this by up to another 45 days and will tell you why. To protect your information, we verify requests by matching details you provide with information we already hold. You may use an authorized agent; we may ask for proof of their authority and ask you to verify your identity directly.

Children

Our website is not directed at children under 16, and we do not knowingly collect their personal information.

Visitors Outside California

We serve clients in the United States, Canada, Australia, and India. Wherever you are located, you may contact us to access, correct, or delete your personal information, and we will respond in line with the law that applies to you.

Changes to This Policy

We review this policy at least once every 12 months. When we make changes, we will update the “Last updated” date above.

Contact Us

Zapwhizz Technologies
Email: info@zapwhizz.com · Phone: +91 81464 92803
USA: 12024 Armandi Way, Rancho Cordova, CA 95742
India: E-281, GM Tower, Industrial Area Sector 75, Mohali, Punjab 160055
Australia: 25 Rothschild Avenue, Clyde, VIC