The challenge
AI call activity lived in Vapi while the sales team worked in GHL, so follow-ups were slow.
What we built
- Automatic fetch of Vapi call activity into GHL contacts
- Clean field mapping and automation-ready events for GHL workflows
The full story
The situation
Calls handled by a Vapi AI voice agent were recorded in Vapi, but the sales team worked in GoHighLevel. Follow-ups were slow because nobody saw the call outcome where they worked.
What we built
An integration that pulls call activity from Vapi and writes it to the matching GoHighLevel contact, with clean field mapping. The synced data fires events that GHL workflows can use for automatic follow-ups.
Why it matters
Every AI call becomes visible on the contact record, so the team can act on it straight away, and automations can trigger from call results instead of someone checking a second system.
