The challenge
Customers had a barcode but no easy way to find their shipment on the carrier's website.
What we built
- WordPress lookup from barcode to Spoke Dispatch tracking record
- Server-side API calls with clear messages for bad or missing barcodes
- Planned Business Central to Spoke order middleware
The full story
The situation
A US trucking and final-mile carrier’s customers had a barcode but no easy way to find their shipment on the carrier’s website. The shipment data lived in Spoke Dispatch.
Approach
A WordPress search form that looks up the matching Spoke shipment from a barcode and opens its tracking page. The API calls run on the server, which avoids browser restrictions. A wrong barcode, a missing shipment and a tracking-service outage each get their own clear message.
Planned extension
Middleware to send orders from Microsoft Business Central to Spoke when a delivery is picked, with field mapping, validation, retries and duplicate protection.
Status
Scoped / R&D. The design is done and partly built. It’s shown here as the approach we’d take.
